These terms are a contract between you and Papag.ai Ltd and govern your use of hAI Mail (the "Service"). Please read them alongside our Privacy Policy, which explains how we handle your data.
By connecting a mailbox to hAI Mail or otherwise using the Service, you agree to these terms. If you do not agree, please do not use the Service. If you are using the Service on behalf of an organisation, you confirm you are authorised to accept these terms for it.
The Service is operated by Papag.ai Ltd, a company registered in England and Wales (company number 16915053), whose registered address is 1 Popplestone Park, Brixton, Devon, PL8 1DS, Great Britain. You can contact us at hello@haimailassistente.com.
The Service is intended only for adults aged 18 or over managing their own email. By using it you confirm you are 18 or over and that you have the right to connect and analyse the mailbox you connect.
hAI Mail is an AI email assistant. With your permission it connects to your Gmail account on a read-only basis and works through an AI assistant you choose (such as ChatGPT) to help you triage, prioritise, and understand your email — for example by scoring priority, summarising contacts and relationships, flagging potentially sensitive messages, and searching your mail. hAI Mail cannot send, delete, or modify your email. The features available may change over time.
You agree not to:
The Service works with third parties, including Google (which provides access to your Gmail), the AI assistant you connect (such as ChatGPT / OpenAI), and the providers we use to run the Service (described in the Privacy Policy). Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them. Our access to Google user data is subject to the Google API Services User Data Policy, including its Limited Use requirements, as described in our Privacy Policy. We may change the third-party providers we rely on.
hAI Mail uses automated and AI systems to analyse your mail. Their output — including priority scores, summaries, relationship insights, and sensitivity flags — may be inaccurate, incomplete, or out of date, and is provided to assist you, not to replace your own judgement. In particular, a sensitivity flag is an aid, not a guarantee that a message is or is not sensitive. The Service does not provide legal, financial, medical, or other professional advice, and you should not rely on it for decisions that need such advice. You remain responsible for how you act on the Service's output.
The Service is currently provided free of charge. If we introduce fees, we will tell you the price and terms and give you the choice to accept them before any charge applies; we will not start charging you for continued use without your agreement.
We work to keep the Service available and useful, but it is provided on an "as available" basis and may be a developing or beta product. We do not guarantee that it will always be available, uninterrupted, or error-free, and we may add, change, suspend, or withdraw features. Where we make a significant change or withdraw the Service, we will give you reasonable notice where we can.
We (and our licensors) own the Service and all rights in it, including its software, design, and branding. Nothing in these terms transfers those rights to you; we grant you only a personal, non-exclusive, non-transferable right to use the Service while these terms apply.
Your data stays yours. You keep all rights in your mail and the personal data in it. You grant us only the limited permission we need to provide the Service to you — to access, process, and generate insights from that data as described in the Privacy Policy — and nothing more.
Our Privacy Policy explains what data we access, how we use and protect it, who we share it with, and your rights. By using the Service you acknowledge that we process data as described there.
Except for the responsibilities we accept in section 14 and any rights you have under consumer law that cannot be excluded, the Service is provided without warranties of any kind, whether express or implied. In particular, we do not warrant that the Service's output will be accurate or complete, or that the Service will meet your specific requirements.
We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for any rights you have under the Consumer Rights Act 2015 or other mandatory consumer-protection law — for example our duty to provide the Service with reasonable care and skill.
Subject to that:
You may stop using the Service at any time by disconnecting your mailbox and/or deleting your data. We may suspend or end your access if you materially or repeatedly breach these terms, if we are required to by law, or if we withdraw the Service. Where it is reasonable to do so, we will give you notice first. When your access ends, the parts of these terms that by their nature should continue (such as sections 11, 13, 14, and 17) will remain in effect, and the data-deletion provisions of the Privacy Policy apply.
We may update these terms from time to time — for example to reflect changes to the Service or the law. When we make material changes we will update the "Last updated" date above and notify you by appropriate means. If you continue to use the Service after a change takes effect, you accept the updated terms; if you do not agree, you can stop using the Service and delete your data.
These terms are governed by the laws of England and Wales, and disputes may be brought in the courts of England and Wales. If you are a consumer resident elsewhere, this does not deprive you of the protection of the mandatory consumer-law rules of your own country, and you may also be able to bring proceedings in your local courts.
Questions about these terms can be sent to hello@haimailassistente.com, or by post to Papag.ai Ltd, 1 Popplestone Park, Brixton, Devon, PL8 1DS, Great Britain.